Role Overview:
We are seeking an experienced Quality Administrative Assistant will play a vital role in providing technical support to the Quality Teams across the board. The role involves working with compliance standards and quality assurance protocols, ensuring adherence to company policies and procedures.
What You'll Do"
- Checking local C of As and requesting for missing information from suppliers.
- Escalation for product that does not meet the requirements in PIF.
- Document Control.
- Flagging in AX for testing – Allergens, OC/OP, FICA, Micro and advising of out of spec results.
- Logging Technical Queries
- PIFs/Specs transfers from Supplier info onto company templates.
- PIF maintenance and development.
- Product Specification comparisons – to be reviewed by Tech Team.
- Respond to basic customer requests such certs for Halal, Kosher, BRC etc., live PIFs.
- Inputting NIP and MRL data for review by the Technical Services team and advising the possibility of re-testing.
- Conduct Retail pack reviews.
- 3 Yearly PIF reviews
- Maintaining the Supplier Database.
What We're Looking For:
- At least three years related experience in Quality, and document control process.
- Background in FMCG, food manufacturing, or high-volume product environments highly preferred
- Advanced proficiency in Microsoft Excel is a must (pivot tables, formulas, data tracking
- Experience using ERP systems such as Microsoft Dynamics AX, Microsoft Dynamics 365, or SAP.
- Strong attention to detail with excellent organizational and time management skills.
- Effective communication skills, both written and verbal, to interact with diverse stakeholders.
- Understand ISO / HACCP / Safety procedures and work instructions. This includes assisting with regular reviews of these procedures, and for ensuring compliance.